Industrial Engineering · Silures Engineering
Quotes, job sheets and invoices — spoken, not typed up at nine at night.
A progressive web application for an industrial engineering firm, covering quoting, job sheets and invoicing in one place — and driven by voice, so the record gets made on site rather than written up later.
Silures covers industrial machine breakdowns, which means the work happens on somebody else's factory floor, usually at short notice. The paperwork happened afterwards: quotes written up in the evening, job sheets reconstructed from memory the following morning, invoices going out days after the job was finished because there was never a good moment to sit down and do them. The same person doing the engineering was doing all of it, and every delay was money arriving later than it should.
An illustration of the Silures job application: a worksheet for a compressor service, with tabs for the quote and the invoice it becomes, and beside it a phone recording the engineer's spoken notes into the same fields.
A quote, a job sheet and an invoice are three views of the same job, and keeping them in three places is most of what makes the admin take an evening. We built one application where a quote becomes a job sheet once the work is accepted, and the job sheet becomes the invoice once the work is done. Nothing is re-keyed between them, so the figure on the invoice is the figure that was agreed.
An engineer finds out what a job actually involves while he is underneath the machine, which is the worst possible moment to get a phone out and start typing. So the application is driven by voice: he says what he did and what it needs, and the record fills itself in. It gets made while the detail is still accurate, rather than being reassembled from memory once he is home.
It runs in the browser and installs to the home screen, so it works on whatever phone, tablet or laptop is to hand and there is no app store account, no second version and nothing to keep in step across devices. For a business this size that is not a technical preference — it is one fewer thing that has to be administered by the person who is already doing everything else.
We looked at how the whole business runs before building any of it, so what exists today is one job done properly rather than a point solution that gets thrown away later. Quoting, job sheets and invoicing were where the weekly cost was. Scheduling, parts and maintenance history sit next to them in the same design, for whenever the business wants them.
“We work unplanned hours for unplanned work, fixing unplanned downtime. Everything we do is reactive - we have to drop everything to get production back up ASAP. That leads to frantic days rushing between jobs, with paperwork and job records done from memory at the end of the day or week. I thought I'd given Kreelicious an impossible brief: no paperwork, no long days of invoicing, everything on my phone, on the job. After just the first beta test of the solution they came up with, I was astounded. I talk into my phone and the AI agent writes my worksheet — after approval, it's sent for sign-off, and an invoice is automatically generated. This doesn't just save me the hours I'd spend on invoicing every month - it ensures a concise record of our work with nothing forgotten or left off the invoice. It's been a game changer for us, increasing both our productivity and our bottom line.”