Housing associations & third sector
Do more for the people you serve, with the budget you've got.
Repairs logged in three places. Tenant messages lost in shared inboxes. Reports that take a week to pull together. We become your technical partner and fix the systems behind the service, in English and Welsh.
Sound familiar?
Repairs fall through the cracks.
A tenant reports it by phone, email and in person, and nobody can see the whole picture.
Your systems don't talk to each other.
Housing management, finance, contractors and comms are all separate, so staff re-key everything.
Reporting eats your week.
Regulators, boards and funders all want numbers, and pulling them together is manual.
The big suppliers don't get you.
Expensive contracts, long lead times, and systems built for someone else's organisation.
Welsh is an afterthought.
Bilingual services get bolted on late, at extra cost.
What it looks like when your systems serve your mission
Tenants get answers faster.
Every repair and enquiry is tracked from report to fix, and tenants can see where it's up to.
Staff stop re-keying.
Your existing systems connected, so information is entered once.
Reports in minutes.
Board, funder and regulator numbers that are always up to date.
Bilingual from day one.
Built in Welsh and English together, not translated after.
Budget goes further.
You pay for the expertise you need, when you need it, not a supplier's overheads.
Digital expertise on tap, without a big IT contract
We learn how you work.
We follow a repair, an enquiry or a referral from start to finish, and see where it gets stuck. This comes out of your partnership days.
We agree a roadmap.
What to fix first, ranked by impact on tenants and staff, and visible live in your client portal.
We build and connect.
Tenant portals, repairs tracking, reporting and automation, working with your existing systems where we can.
We keep it running.
Ongoing support, regular check-ins, and any bugs in what we've built fixed for free.
Partnerships start at £1,000 a month for two days of expert time. Commit for six months, or go rolling monthly. See all partnership tiers
Come and see how it works first
We run free half-day workshops for housing and third-sector teams. You'll map one of your own processes, such as repairs, enquiries or referrals, and leave with a practical list of what to fix first. No pitch, and no obligation.
Next workshop
Dates are announced to people on our list first. Register your interest and we'll let you know when the next one's booked.
12 years building systems for businesses and public organisations in Wales, with software still in use today.
The questions this usually raises.
Start with a conversation, not a contract
Book a place at our next workshop, or answer a few quick questions and we'll tell you honestly where we could help.